Answers to the most frequently asked questions

Question

How to make an order?

How to clean the cart or to remove the accidentally ordered goods?

Delivery of the orders

How do I know the cost of the order delivery?

How quickly the order is processed?

Methods of payment for the goods

If you haven’t found the answer to your questions, do not hesitate to write to us

100% Money Back Guarantee (Return policy)

Payment receiver

Accepted Answer

To add items to the cart press the “Add to cart” icon. The number of the ordered items and the total value is displayed in the "Cart" (the upper right corner of the web page).
Upon completion of adding in the items, click the button "Checkout". This button is located in the upper right corner of the web page.
Next, select the desired items and enter all the necessary data. Your e-mail will be required.
After the order is placed you will receive an e-mail message from the "Donskoy Textile" factory.
Once the parcel has been sent to your shipping address you will be informed about the detail of the shipment, including the number of the shipped items. To track shipping online:
- https:// www.17track.net/

Accepted Answer

If you want to remove any goods from the "Cart", you should left-click the “Checkout” button.
In the opened window you can delete the unwanted items, change the quantity, as well as complete the order.

Accepted Answer

Shipping Worldwide.

The delivery is performed to the post office you have specified in the your application.

Accepted Answer

We will inform you of the total cost at checkout.
When ordering more than one item, you save on shipping.

Accepted Answer

We usually ship within 3-5 business days of receiving payment.

Accepted Answer

We accept PAYPAL only. We send an invoice to your email.
If you don't have a PayPal account, you can create a new one before you pay.
If you don't want to create an account, you can pay using a debit or credit card. ... Review the money request or invoice, and then click Pay Now to complete your transaction.

Accepted Answer

We place answers on most frequently asked questions. Correspond us, as we are constantly updating the site based on the feedback from our clients.

You can see the feedback form in the low right corner of your web page. You can send your email to us with any pertaining question and / or comment and we will do our best to satisfy your most detailed inquiry.

Accepted Answer

We always offer a complete money back guarantee.

Item must be:

returned to us within 14 days from receiving the item;
Item must be returned in new condition;
Item must be properly packaged.

Buyer pays return shipping.

Once we recieve the item in new condition, we will issue a refund.

Accepted Answer

Individual entrepreneur Okhromenko Stepan Lvovich

INN 616603059973
OGRNIP 312616431300030

Bank details

MOSCOW BRANCH of JSC CB "MODULBANK"
Correspondent account 30101810645250000092
BIC 044525092
Settlement account 40802810170310000044